YOBC’s Office Manager to Retire at the End of the Season

On July 1, the Youth Orchestra of Bucks County will experience a major shift: After approximately 18 years of service to YOBC, Diana Nolan will retire from her job as…And therein lies the question: What is Diana Nolan’s job? Or  perhaps more to the point, what is NOT Diana Nolan’s job?

Her official role is office manager, but to the parents, student musicians, and staff of YOBC, she has earned a loftier title. “I call her the Knower of All Things,” says Amy Wilkowski, whose son Ryan is in the Wind Ensemble.
Her work includes – but isn’t limited to – managing the website and database; coordinating auditions; writing, editing, and publishing Keeping Tempo; sending out regular weekly news and information emails to the community; publicizing the concerts and other YOBC events; and handling such development work as tracking donations and sending out acknowledgments.

All this started back in 2000 when, as an innocent newbie parent, she agreed to do, ahem, a little volunteer work. First she coordinated concert volunteers, handled ticket sales, and managed sound recordings. Then she began the herculean task of coordinating auditions. “Diana is the perfect example of a volunteer who creates and performs a job so well, that when she decided to move on, the organization simply couldn’t allow it to happen,” says Joe Hochreiter, Jr., YOBC board member. Instead, YOBC snapped her up as a staff employee.

In those early days, the organization relied on a phone chain to get out information, recalls Eileen Wachtman, a former board member. “We were doing postal mailings for all registration, music, and information regarding concerts,” says Wachtman. “Diana was integral in bringing us out of the ‘stone age.’” She helped create the first website and moved the organization online for registrations and other information.

Over the years, Diana has dealt with “just about every type of issue and challenge the organization has faced,” says Hochreiter. “She is our historian, a former board member, a trusted advisor, and a delightful problem solver.”

And she does it all without cracking a worry line. “She just has a calming air,” says Heather Menci, whose son Wyatt is in Wind Ensemble and Philharmonia. “She always makes everyone feel welcome,” adds Ingrid Daubert, who has two daughters in YOBC.

What’s her secret? “Diana is one of the brightest, most organized women I know,” says Sue Busch, YOBC volunteer coordinator. Dori Clough, former YOBC board member, agrees wholeheartedly, calling Diana “a very well-organized, well-spoken and dedicated representative of YOBC.” Her skills at keeping organized have even rubbed off on others. “She has kept me on task and on target in so many ways,” says Steve Sweetsir, conductor of Fanfare Winds.
Outside of YOBC, Diana does editing work on reproductive health and girls’ education issues for the Population Council in New York, and she works with professors and researchers at the International and European Forum on Migration Research in Turin, translating works from Italian to English. (Italian is her third language after French and Spanish.)

There is one thing that Diana does not do: play an instrument. “I took a few years of piano in elementary school, but in junior high, I picked art over music,” she confesses. Her favorite part of her job is going to auditions. “You see the kids at their best – sometimes they even get dressed up!” she says. She also enjoys being backstage at concerts. “I love seeing the excitement and nervous energy.”

Most of all, she appreciates the sense of community at YOBC and the supportive atmosphere. “My favorite YOBC story,” she says, “is when my daughter had to attend a late rehearsal but had a lot of AP physics homework. She was very stressed out but then six people from four different high schools helped her do her physics. She left rehearsal at 10 PM with it completely finished.”

At YOBC’s annual fundraiser this year – with the theme “Swing, Swing, Swing!” – Diana arrived in character. “While most of us showed up in our dancing threads, Diana surprised us all by coming dressed as Rosie the Riveter!” says Colleen Sweetsir, YOBC’s executive director. “It was perfect type-casting, straight from Hollywood! As I watched her doing her swing dance steps, it occurred to me that the similarities between Rosie and Diana weren’t limited to how they were dressed. Like the Rosie in J. Howard Miller’s iconic We Can Do It poster, Diana’s ‘we can do it’ attitude has been the driving force behind all of her many accomplishments. For 20 years, Diana has tackled one challenge after another to make YOBC a special place for young musicians.…The We Can Do It poster is one of the 10 most requested images at the National Archives, but Diana is a Rosie original.”

Best wishes, Diana, Knower of All Things!